What a pleasure to do business with this company!! I wanted a plain beveled mirror with custom measurements. I agree the ordering process was simple and quick. We spoke to a representative asking specific questions about size and thickness. He answered all of our questions. The delivery was on time and tracked by Fed Ex. The mirror arrived perfectly packed without a problem. Best of all, the cost was much, much lower than custom mirrors I had priced and the shipping cost was worth every penny and still brought the price far below the quotes I had received from local glass companies. I highly recommend this company for its product and service.